Fitting and Care Instructions

Proper fitting and care of your custom earplugs ensure maximum comfort, durability, and protection. Follow our step-by-step guide to get the perfect fit and keep your earplugs in top condition for long-lasting performance.

Fitting

Prepare your ears
Before inserting, gently pull your ear upward and backward to straighten the ear canal. This helps the earplug slide in more easily.
 

Insert the earplug
Carefully insert the earplug into your ear canal. Push it in gently until it feels snug and secure but not uncomfortable. Avoid forcing it too deep.
 

Check the seal
Ensure the earplug creates a full seal in your ear canal to prevent water from entering. You should feel slight pressure but no pain.
 

Test the fit
Move your head or jaw to confirm the earplug stays in place without discomfort. If it feels loose or painful, remove and try adjusting the position.
 

Repeat for the other ear
Follow the same steps to fit the earplug in your other ear.
 

Adjust as needed
If you experience water leakage or discomfort during use, remove the plugs and try reinserting with slight adjustments to the angle or depth.

Cleaning And Care

With proper care, your earplugs can offer years of protection for your ears. While we don't specify a guaranteed lifespan for our custom moulded earplug

To extend the longevity of your earplugs, we suggest the following tips:

  • 1. Regularly rinse off your AquaShields with warm soapy water to clean off any salt water.
     
  • 2. Store them in the provided case when not in use.
     
  • 3. Rinse and dry the case regularly.
     
  • 4. Avoid using petroleum-based products such as Vaseline, as they may degrade the earplugs.

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Have questions?
We have answers!

WHERE CAN I GET EAR IMPRESSIONS?

Visit our list of partnered audiologists to check if there is an audiologist near you. Alternatively, If you need assistance, we are happy to help! Use our contact form to get in touch!

HOW LONG WILL THEY TAKE TO ARRIVE?

Once we receive your impressions our current lead times are an estimate of 1-2 weeks

DO YOU ACCEPT RETURNS?

Due to our earplugs being custom made, we are unable to accept returns, unless due to manufacturing defects.

 

We offer a 30 day fit guarantee on all orders, to ensure your earplugs fit you comfortably

WHAT IF THEY DON'T FIT CORRECTLY?

If your earplugs don't fit correctly, please reach out to us within 30 days and we will make adjustments to the earplugs free of charge. 

WHAT'S THE DIFFERENCE BETWEEN CUSTOM EARPLUGS AND GENERIC EARPLUGS

Custom earplugs, such as AquaShields, stand out from generic options by offering a tailored solution designed specifically for your ears. Custom earplugs are crafted from impressions taken by professionals, these earplugs provide a perfect seal and a comfortable fit that ensures maximum protection against water  during water activities like swimming or surfing. Unlike generic earplugs, which come in standard sizes and may not seal properly or cause discomfort, custom earplugs offer personalized comfort and effectiveness. With AquaShields, you can further personalize your experience by choosing from a variety of colours and optional features, allowing you to express your style while enjoying superior ear protection.

Let us know!

Get in touch

Send us an email anytime, we endeavour to answer all enquiries really quick and aim to respond within 24 hours.  Alternatively if you'd prefer to speak to us on the phone our phone lines are open from 9am to 8pm 7 days a week.

Send Us A Message

Thanks for contacting us. We'll get back to you as soon as possible.

We respond pretty fast, be sure to check your junk / spam folder for a response! Alternatively you can email us as contact@aquashields.co.uk

Give us a Call

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